Terms & Conditions
Last Updated: July 23, 2026
Welcome to Damie Tours. By accessing our website and booking any tour, airport transfer, or chauffeur service, you agree to the following Terms & Conditions. Please read them carefully before making a reservation.
Acceptance of Terms
By using our website or booking any of our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
Our Services
Damie Tours provides:
- Guided sightseeing tours
- Private tours
- Airport transfers
- Chauffeur services
- Corporate transportation
- Event transportation
- Hotel pick-up and drop-off services
All services are subject to availability.
Booking Policy
Bookings can be made through our website, email, phone, or enquiry form.
Customers are responsible for providing:
- Correct personal information
- Accurate pickup and drop-off details
- Flight information (for airport transfers)
- Contact information
Incorrect information may result in delays or cancellation of services.
Booking Confirmation
A booking is confirmed only after:
- Your booking request has been accepted.
- A confirmation email or message has been sent by Damie Tours.
We reserve the right to refuse any booking if necessary.
Pricing
All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.
Prices may change without prior notice. However, confirmed bookings will remain at the agreed price.
Additional charges may apply for:
- Extra waiting time
- Additional stops
- Route changes
- Toll roads
- Parking fees (where applicable)
- Special requests
Payment
Payment instructions will be provided after booking confirmation.
We may accept:
- Bank Transfer
- Credit/Debit Cards
- Other approved payment methods
Full payment may be required before the service is provided.
Cancellation Policy
Cancellation requests must be submitted as early as possible.
Refund eligibility depends on:
- Time of cancellation
- Type of service booked
- Operational costs already incurred
Damie Tours reserves the right to apply cancellation fees where applicable.
Changes to Bookings
Customers may request changes to:
- Pickup location
- Pickup time
- Travel date
- Passenger information
Changes are subject to vehicle availability and operational schedules.
Additional charges may apply.
Airport Transfers
For airport pickups:
- Please provide accurate flight details.
- We monitor flight arrival times where possible.
- Delayed flights will be accommodated where operationally possible.
- Excessive delays may incur additional waiting charges.
Passenger Responsibilities
Passengers agree to:
- Arrive at the pickup location on time.
- Follow driver instructions.
- Wear seat belts at all times.
- Treat vehicles respectfully.
- Avoid causing damage to vehicles.
Damie Tours reserves the right to refuse service to passengers displaying unsafe, abusive, or unlawful behaviour.
Luggage
Passengers are responsible for ensuring luggage complies with vehicle capacity.
Oversized or excess luggage should be disclosed during booking.
Damie Tours is not responsible for lost, stolen, or damaged personal belongings.
Tours
Tour itineraries may change due to:
- Weather conditions
- Road closures
- Government restrictions
- Safety concerns
- Operational requirements
Where possible, suitable alternatives will be provided.
Delays
While every effort is made to operate on schedule, Damie Tours is not liable for delays caused by:
- Traffic congestion
- Road accidents
- Weather
- Flight delays
- Mechanical issues
- Events beyond our control
Limitation of Liability
To the maximum extent permitted by Australian law, Damie Tours shall not be liable for:
- Indirect or consequential losses
- Missed flights
- Missed events
- Business losses
- Personal belongings left in vehicles
Our liability is limited to the value of the booked service.
Website Information
We strive to ensure all information on this website is accurate.
However, we do not guarantee that:
- All content is error-free
- Prices remain unchanged
- Availability is always current
We reserve the right to update website content at any time.
Intellectual Property
All website content including:
- Text
- Images
- Logos
- Graphics
- Designs
is the property of Damie Tours unless otherwise stated and may not be copied or reproduced without written permission.
Privacy
Personal information collected during bookings is used solely to provide our services.
We do not sell or share customer information with third parties except where required by law or necessary to complete your booking.
Please refer to our Privacy Policy for further information.
Force Majeure
Damie Tours shall not be responsible for cancellations, delays, or service interruptions caused by events beyond our reasonable control, including natural disasters, government actions, pandemics, strikes, or severe weather conditions.
Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia.
Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Queensland.
Changes to These Terms
Damie Tours reserves the right to modify these Terms & Conditions at any time without prior notice.
The latest version will always be available on our website.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Damie Tours
Cairns, Queensland, Australia
Email: Cairnsdmt@gmail.com
Phone: +61 491 950 629
