Privacy Policy
Last Updated: July 23, 2026
Welcome to Damie Tours. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our tour, airport transfer, and chauffeur services.
Information We Collect
We may collect the following information when you use our website or contact us:
- Full name
- Email address
- Phone number
- Pickup and drop-off locations
- Travel dates and times
- Flight details (for airport transfers)
- Number of passengers
- Booking enquiries
- Any additional information you choose to provide
We may also collect non-personal information such as your browser type, device information, IP address, and website usage data to improve our services.
How We Use Your Information
We use your information to:
- Process and manage your bookings
- Respond to enquiries
- Arrange tours and chauffeur services
- Contact you regarding your booking
- Improve our website and customer experience
- Provide customer support
- Meet legal and regulatory obligations
We only collect information that is necessary to provide our services.
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how visitors use our website and allow us to improve website performance.
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Information Sharing
Damie Tours does not sell, rent, or trade your personal information.
We may share your information only when necessary:
- With trusted service providers assisting us in delivering our services
- When required by Australian law
- To protect our legal rights or investigate fraud
- With emergency authorities if required for passenger safety
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to:
- Complete your booking
- Provide customer support
- Meet legal, tax, and accounting obligations
- Resolve disputes
Once the information is no longer required, it is securely deleted or anonymised where practical.
Third-Party Services
Our website may contain links to third-party websites or services such as Google Maps or social media platforms.
Damie Tours is not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies before providing personal information.
Your Rights
Depending on applicable Australian privacy laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where legally permitted
- Withdraw consent for certain communications
- Lodge a complaint regarding the handling of your personal information
To exercise these rights, please contact us using the details below.
Children's Privacy
Our services are not intended for children under the age of 16 without the consent or supervision of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate consent.
10. Marketing Communications
If you choose to receive promotional emails or updates from Damie Tours, you may unsubscribe at any time by following the unsubscribe instructions in our communications or by contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will be published on this page with the revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Damie Tours
Cairns, Queensland, Australia
Email: Cairnsdmt@gmail.com
Phone: +61 491 950 629
We are committed to protecting your privacy and responding promptly to any questions or concerns regarding your personal information.
